TCL科技集团股份有限公司

2025

R&D and Technological Innovation

Product Quality and Safety

Customer Service Management

Employee Rights and Interests

Compensation and Benefits

Responsible Supply Chain

Occupational Health and Safety

Community Impact and Social Contribution

Talent Development and Training

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R&D and Technological Innovation

R&D and innovation serve as a key strategic pillar for TCL Tech. in shaping the future. We prioritize the full lifecycle management of R&D and innovation, building an efficient innovation management system that strengthens our core technology capabilities and responds to stakeholder expectations for technological innovation. This enables us to drive innovation in product functionality and consumer experience through technological leadership.

Intellectual Property Statistics of TCL Tech.

TCL CSOT Held a Patent Innovation Competition

Bionic EDR Enhancement Technology of TCL Tech.

TCL Tech. “AI for Real” Strategy

In 2025, TCL Tech. adopted “AI for Real” as its core R&D strategy, fully integrating AI into the entire chain of R&D, manufacturing, and product functionality. We deeply root AI in real industry and real user scenarios, truly driving intelligent transformation and creating measurable social and economic value.

Intellectual Property Statistics of TCL Tech.

During the year, TCL Tech. launched 109 innovative research projects and conducted 36 intellectual property training sessions, totaling 72.5 training hours.

TCL CSOT Held a Patent Innovation Competition

In April 2025, TCL CSOT held a patent innovation competition, soliciting outstanding innovation achievements that demonstrate technological breakthroughs and commercial value from all employees. During the event, 2 Gold Awards, 2 Silver Awards, and 11 Excellence Awards were selected and awarded, sparking innovation enthusiasm and vitality, and laying a solid foundation for the continuous generation of high-value patents and for addressing technological challenges.

Bionic EDR Enhancement Technology of TCL Tech.

Currently, when playing SDR source content, high-bright televisions commonly exhibit issues such as washed-out images, insufficient contrast, and overexposed highlights, which adversely affect the viewing experience. To address this, TCL Tech. has developed a brightness comfort optimization technology based on 1DLUT. By dynamically adjusting brightness mapping in segmented areas and combining real-time histogram analysis with AI-based portrait protection, the technology suppresses overexposure while enhancing tonal gradation and detail. This enables SDR content to be rendered on high-bright televisions with an appearance nearly equivalent to HDR, achieving a comfortable and authentic improvement in image quality. The technology currently holds two pending patents, effectively supporting the enhancement of technical competitiveness for related products.

Product Quality and Safety

TCL Tech. has consistently adhered to high standards in controlling the entire quality process of its products. We have promoted the upgrade of quality management from institutional norms to systematic construction. On the basis of ensuring product compliance, safety, and reliability, we have focused on enhancing user experience, strictly controlling product quality risks, and winning long-term recognition from users.

TCL Tech. Awarded the Fifth China Quality Award

TCL CSOT Conducts “Zero Defect” Training

TCL Zhonghuan Establishes the First Quality Talent Class

TCL Tech. Awarded the Fifth China Quality Award

Guided by the Excellence, Leadership, and Synergy quality management model, TCL Tech. continuously drives new breakthroughs in product quality levels across all its subsidiaries. We are committed to cultivating a quality culture of “Quality for All” and “Getting It Right the First Time” and establishing the quality philosophy of “Zero Defects”. In 2025, TCL Tech. was honored with the Fifth China Quality Award.

TCL CSOT Conducts “Zero Defect” Training

In 2025, TCL CSOT advanced its “Zero Defect” philosophy through a targeted training program “Zero Defect” training for General Managers, Directors, Plant Managers, and Core Department Heads, with a total of 160 participants. This training achieved consensus on the “New Quality” values, implemented individual quality transformation, strengthened “Zero Defect” awareness, and provided positive momentum for enhancing product quality of TCL CSOT.

TCL Zhonghuan Establishes the First Quality Talent Class

In 2025, to accelerate the construction of a high-quality talent pipeline for quality management, TCL Zhonghuan established its first quality talent class. This program adopts the framework of “Selection, Cultivation, Utilization, and Retention”, integrating a three-in-one empowerment model of “Training, Practice, and Combat”. Ultimately, 26 elite talents were selected, enhancing the company’s overall quality management capability, while providing long-term support for achieving strategic transformation and quality system upgrading.

MOKA Conducts Chemical Leakage Drill

In May 2025, MOKA conducted a chemical leakage emergency drill in the injection molding workshop. The 11 participants effectively verified the effectiveness of the chemical emergency response plan, improving the emergency response capabilities of relevant personnel and providing robust guarantee for safe production.

Customer Service Management

TCL Tech. remains committed to maintaining sound customer relationships as its core objective, continuously enhancing response efficiency and service quality to ensure that customer needs are met in a timely and precise manner.

“2485” Response Mechanism

The current wave of industrial intelligent upgrading has given rise to higher requirements from customers regarding service response efficiency. TCL Tech. remains committed to maintaining sound customer relationships as its core objective, continuously enhancing response efficiency and service quality to ensure that customer needs are met in a timely and precise manner. TCL CSOT follows a customer-centric and value-driven approach, continuously strengthening its service infrastructure to build trustworthy service capabilities. The company has formulated management policies such as the Customer Needs Management, the Customer Complaint Management, and the Non-Conforming After-Sales Management. It strictly implements the “2485” response mechanism and clarifies processes for issue response and internal/external communication, providing customers with high-quality services in a timely manner.

Employee Rights and Interests

Employees are TCL Tech.’s most valued partners and co-creators of value. We have always regarded protecting the legitimate rights and interests of our employees as a fundamental responsibility in the Company’s development.

TCL Tech. Hosted an Online Presentation for 2025 Campus Recruitment

TCL Tech. Extraordinary Growth Salon Creates a New Model for Early-Stage University-Industry Talent Development

TCL CSOT 2026 Fall Overseas Campus Recruitment

TCL Zhonghuan Implements the “Chip Light Program” to Attract Talent from Domestic Universities

TCL Tech. Hosted an Online Presentation for 2025 Campus Recruitment

During the 2025 campus recruitment season, TCL Tech. launched a flagship global online presentation, streamed simultaneously on two channels, “Video Account” and “51Jobs Platform” with bilingual commentary in Chinese and English, open to university students worldwide. The presentation focused on career development paths, global business layout, and the hard technology strategy, with insights from the Group’s HR executives, global recruitment officers, and representatives from various business units, interspersed with real employee stories and business scenario showcases. The event accumulated over 4,000 views, with a peak online audience exceeding 7,000, and total platform traffic reached 202,000, effectively enhancing the Group’s brand influence among global students and laying a solid foundation for subsequent talent conversion.

TCL Tech. Extraordinary Growth Salon Creates a New Model for Early-Stage University-Industry Talent Development

In May 2025, the Company hosted the Extraordinary Growth Salon at the University of Hong Kong, targeting non-graduating undergraduate and master’s students for early talent pooling. The event broke away from the traditional campus recruitment model by featuring customized content and inviting alumni to share their experiences. It reached 32 students majoring in economics, management, engineering, and other fields, marking a strategic shift in university-industry collaboration from one-way information sessions to two-way co-development.

TCL CSOT 2026 Fall Overseas Campus Recruitment

In the second half of 2025, to expand its global talent pool, TCL CSOT launched its 2026 fall overseas recruitment campaign across three key regions: Singapore, Japan, and South Korea, precisely targeting local top-tier university talent to attract overseas candidates. The campaign successfully attracted local undergraduate, master, and doctoral graduates, resulting in over 80 signings. The positions covered technical, management, product, sales, and functional roles, with work locations spanning China and overseas regions.

TCL Zhonghuan Implements the “Chip Light Program” to Attract Talent from Domestic Universities

To continuously attract and develop core talent in the field of intelligent manufacturing, TCL Zhonghuan launched the “Chip Light Program” targeting recent graduates from domestic universities. The Company provides customized career development plans for program participants, along with systematic professional training and on-the-job practice, to comprehensively enhance their skills and overall competence. In 2025, the program successfully attracted over 100 fresh graduates to join the Company.

Compensation and Benefits

Competitive compensation and comprehensive benefits are essential foundations for unlocking employee potential and enhancing their sense of belonging and well-being. We continuously refine our compensation and benefits system to ensure that incentives are fair, transparent, and attractive, enabling employees to be appropriately rewarded for their contributions and closely linked to the Company’s development achievements.

TCL Zhonghuan Union System

“TCL Women’s Day” Spring Cultural Tour at Nantou Ancient Town

TCL CSOT Q&A on Female Employee Health Check-up Programs and Health Knowledge Promotion

TCL Zhonghuan Harnesses the Power of Mutual Care to Enhance Quality and Efficiency

TCL Zhonghuan Traditional Chinese Medicine Free Clinic

TCL Zhonghuan Union System

Through its union system, TCL Zhonghuan implemented a series of inclusive employee care initiatives in 2025. TCL Zhonghuan’s “Warm Winter · Cool Summer” project delivered targeted wellness visits and support to frontline and outdoor workers during winter and summer, benefiting thousands of employees. The “Moments That Matter” companion plan provided targeted wellness visits and support and monetary gifts to employees during critical life milestones such as marriage, childbirth, and retirement, with hundreds of employees supported annually. Simultaneously, TCL Zhonghuan established the “Targeted Assistance for Difficult Circumstances” safeguard program, offering specialized financial aid and support to employees facing severe illnesses or life hardships, effectively alleviating their challenges. Throughout the year, the Company distributed festival gifts to all employees via the “Universal Festival Care” initiative and organized over 170 cultural and sports events. With substantial annual investment, TCL Zhonghuan established a solid employee care network.

“TCL Women’s Day” Spring Cultural Tour at Nantou Ancient Town

In 2025, during the “TCL Women’s Day” celebrations, TCL Tech. specially organized a spring cultural tour at Nantou Ancient Town in Shenzhen for its female executives and employees. The event featured carefully designed activities such as intangible cultural heritage lacquer fan crafting and enamel jewelry design, with female executives taking the lead in participation, encouraging women to reconnect with themselves and unleash their creativity in a historical and cultural atmosphere.

TCL CSOT Q&A on Female Employee Health Check-up Programs and Health Knowledge Promotion

In November 2025, to enhance female employees’ awareness of health risk prevention, TCL CSOT invited specialized doctors to conduct a thematic event titled “Q&A on Health Check-up Programs and Health Knowledge Promotion”. The event provided professional interpretations and scientific guidance on common health issues faced by women, helping employees effectively identify health risks and strengthen their ability to manage personal health.

TCL Zhonghuan Harnesses the Power of Mutual Care to Enhance Quality and Efficiency

TCL Zhonghuan’s labor union was honored as a National Advanced Enterprise Labor Union in the “Double Love, Double Evaluation” initiative. By fully implementing labor contracts and social insurance, and establishing regular communication and consultation mechanisms, the union continuously improves the protection of employee rights and interests. The union facilitates an average annual enterprise investment of over RMB 18 million in comprehensive employee welfare care and growth support systems, effectively promoting the shared development of employees and the Company.

TCL Zhonghuan Traditional Chinese Medicine Free Clinic

In July 2025, to care for employees’ physical and mental health and convey humanistic concern, TCL Zhonghuan invited professional TCM physicians to conduct a two-day TCM free clinic. The event offered employees professional TCM diagnostic services such as pulse diagnosis, acupuncture, and cupping therapy, attracting nearly 50 employees. By providing convenient access to professional healthcare during work hours, the initiative enabled employees to genuinely experience the Company’s warm care and support.

Responsible Supply Chain

The Company has always made supply chain management an integral part of its sustainable development strategy, focusing on key areas such as policy development, supplier onboarding, dynamic assessment, and exit mechanisms. By strengthening the foundation of compliance, we promoted coordinated, long-term growth with our supply partners.

Innovation Proposal Competition – TCL CSOT Joins Hands with Supply Chain Partners to Map Out a New ESG Blueprint

“Integrated Innovation – ESG – Building a Sustainable and Responsible Supply Chain Ecosystem”

Innovation Proposal Competition – TCL CSOT Joins Hands with Supply Chain Partners to Map Out a New ESG Blueprint

To stimulate innovation and foster deep cross-departmental and cross-enterprise collaboration and explore feasible innovation paths from multiple dimensions, TCL CSOT held its second Innovation Proposal Competition from September to November 2025 under the theme “Integrated Innovation · Linking the Future”. The competition brought together upstream partners, R&D, digital, manufacturing, and supply chain teams, with 170 participants presenting 43 proposals. Among them, 17 inspiring ESG-focused proposals emerged, ranging from green production process optimization to material recycling and green material application. Each proposal shines with the light of sustainable development, demonstrating how technological innovation drives environmental practices and how social responsibility is integrated into business decisions.

“Integrated Innovation – ESG – Building a Sustainable and Responsible Supply Chain Ecosystem”

To enhance supply chain ESG risk management capabilities, TCL CSOT organized a thematic empowerment training session at its Shenzhen Base in June 2025 under the theme “Integrated Innovation – ESG – Building a Sustainable and Responsible Supply Chain Ecosystem”. The training lasted 3.5 hours and covered 70 suppliers, focusing on key topics such as carbon emission management, responsible supply chain system development, ESG risk management, and sustainable water management. The session systematically supported partners in improving their environmental and social governance capabilities and collaborated to prevent sustainability risks across the supply chain.

Occupational Health and Safety

We continuously strengthen employees’ safety awareness and self-protection capabilities by developing emergency response plans, publishing rescue manuals, and organizing regular safety education, specialized training, and emergency drills, ensuring that employees can work safely and live healthy lives.

TCL CSOT Special Training on AI Technology-Enabled Safety Management

TCL CSOT Joint Ammonia Leak Emergency Drill

TCL Zhonghuan Emergency Drills Strengthen Work Safety Assurance

MOKA Invites External Experts to Conduct Safety Training

TCL CSOT Special Training on AI Technology-Enabled Safety Management

With the rapid development of AI technology, its great potential in the field of safety management is becoming increasingly evident. To improve the efficiency and precision of safety management and help TCL CSOT adapt to digital transformation and move toward intelligent operations, the CSOT HSE Management Committee organized a specialized training on AI technology enabled safety management in May 2025. The training targeted full-time and part-time safety management personnel from the manufacturing hubs in Shenzhen, Wuhan, Suzhou, Guangzhou, and Huizhou.

TCL CSOT Joint Ammonia Leak Emergency Drill

In 2025, Wuhan CSOT, in collaboration with the East Lake High-tech Zone Intelligent Manufacturing Park, Zuoling Fire Brigade, Traffic Management Squadron, Zuoling Health Center, and other relevant units, conducted a joint emergency drill simulating a major ammonia leak at the t5 specialty gas station. During the exercise, 27 enterprises within the Intelligent Manufacturing Park were invited as observers. The overall drill process, response actions, and emergency professionalism received high recognition from government experts and leaders, demonstrating the readiness, capability, and speed of a professional emergency team.

TCL Zhonghuan Emergency Drills Strengthen Work Safety Assurance

TCL Zhonghuan attaches great importance to operational safety and emergency response capabilities. Through its production bases, TCL Zhonghuan strictly implements annual emergency drill plans to continuously strengthen its risk prevention and control system. Huansheng Inner Mongolia strictly implemented the Annual Emergency Drill Plan, conducting 9 drills throughout the year with 310 participant instances. Huansheng Jiangsu organized 9 emergency drills throughout the year, covering 2,013 person-times. Huansheng Tianjin conducted 12 emergency drills with 1,210 employees participating. Regularized drills at all bases have effectively enhanced employees’ emergency response capabilities and risk prevention awareness, jointly reinforcing the Company’s solid defense line for safe production.

MOKA Invites External Experts to Conduct Safety Training

To further strengthen the Company’s workplace safety foundation and uphold the principle of “stay safe even when production is busy”, in conjunction with the “Tighten Safety Strings, Escort Production Path”, MOKA specially invited external safety experts in November 2025 to conduct a work safety management training session for frontline management across all departments. The training aimed to enhance frontline managers’ safety awareness, compliance mindset, and understanding of how to properly manage on-site safety, thereby ensuring the orderly implementation of the Company’s workplace safety efforts.

Community Impact and Social Contribution

TCL Tech. recognizes that its growth is closely tied to the progress of society and the strength of local communities. Through the deep integration of technology and public welfare, we aim to continuously contribute to economic progress, educational equity, and ecological sustainability.

Targeted Assistance for Caijia Village, Pinghai Town, Huidong County

Launch of the “TCL Public Welfare Ecological Forest” Project

“TCL Hope Project Photovoltaic Low Carbon Campus” Launched at Eight Schools in Hanzhong, Shaanxi

“TCL Smart Classroom” Enabled Interdisciplinary Integrated Lessons Across Four Schools

The “TCL Sci-tech Innovation Fund” project participated in the 2025 TCL Global Innovation Conference

Targeted Assistance for Caijia Village, Pinghai Town, Huidong County

To support the development of Caijia Village and increase its economic income, the TCL Charity Foundation donated dual-gun charging piles to Caijia Village in Pinghai Town, Huidong County, Huizhou City, helping integrate rural communities into the green transportation network. The project is expected to generate 73,000 kWh of charging capacity in its first year, with annual service fee income estimated at RMB 51,100. This will provide a steady stream of electricity revenue for the village collective, contributing to local income growth.

Launch of the “TCL Public Welfare Ecological Forest” Project

In April 2025, the inauguration ceremony and tree-planting event for the “TCL Public Welfare Ecological Forest” project took place along the Tongtian River, a mainstream section of the Sanjiangyuan region in Qinghai Province. Liu Lei, Secretary-General of the TCL Charity Foundation, joined local herders, volunteers, and philanthropic partners in planting trees, contributing to rural revitalization and playing a part in tackling climate change.

“TCL Hope Project Photovoltaic Low Carbon Campus” Launched at Eight Schools in Hanzhong, Shaanxi

In December 2025, the inauguration ceremony for eight “TCL Hope Project Photovoltaic Low-Carbon Campus” schools in Hanzhong, Shaanxi, together with the launch of the “TCL Carry a Backpack, Power the Future” initiative, took place in Xixiang County, Hanzhong City, Shaanxi Province. The projects use high efficiency PV modules with a total installed capacity of 440 kW. Over the full lifecycle of the PV power stations, total electricity generation is expected to reach 11.1392 million kWh, enabling a reduction in carbon dioxide emissions of 9,094 tonnes, equivalent to planting 520,000 trees.

“TCL Smart Classroom” Enabled Interdisciplinary Integrated Lessons Across Four Schools

In March 2025, the TCL Charity Foundation launched interdisciplinary integrated lessons under the TCL Smart Classroom project across four schools: Haide School (part of the Nanshan Second Foreign Language School Group in Shenzhen, Guangdong), Chiwan School, Yuanshan Town Primary School in Lianping County of Heyuan City, and No. 18 Primary School. Under the “1+N” smart teaching model, 175 students learned together on the same screen, while nearly 700 urban and rural students participated in the classroom synchronously through real-time audio-video interaction, sharing high-quality course resources.

The “TCL Sci-tech Innovation Fund” project participated in the 2025 TCL Global Innovation Conference

Under the support of the TCL University Endowment System, the “TCL Sci-tech Innovation Fund” has incubated multiple outstanding research projects. These projects were invited to be showcased at the 2025 TCL Global Innovation Conference (TIC2025), demonstrating the innovative vitality in bridging university research with the Company’s actual needs. Furthermore, Professor Li Ning, a “TCL Young Scholar”, delivered a keynote speech at the New Energy Photovoltaic Special Forum, sharing his latest achievements and industrialization insights in the research and development of new photovoltaic materials and devices.

TCLArt Charity Music Season

In September 2025, the TCLArt Charity Music season’s Teachers’ Day Special Performance opened at the Pengrui Yunsong Concert Hall in Shenzhen Bay. The event invited teachers from multiple primary and secondary schools and universities in Shenzhen, as well as TCL instructors, to pay tribute to the educators dedicated to the frontlines of education. For three consecutive years, the TCL Charity Foundation has hosted concerts on Teachers’ Day to express its deepest respect to educators through music.

Talent Development and Training

A robust talent development and training system serves as the core engine for unlocking employee potential and driving corporate strategy. For employees, structured development programs translate into clear career growth paths, continuously enhanced professional skills, and the steady appreciation of their personal value.

TCL Tech. Aviating Phase 6 Program Deepens High-End Leadership Development

TCL Tech. Elite Eagle Phase 17 Program Develops High-Potential General Management Cadres

TCL Tech. OD Advanced Bootcamp Empower HR Professionals

TCL CSOT Launches “Foundation Strengthening Program 2.0”

TCL CSOT Accelerated Growth Program for Newly Appointed Department/Section Managers

TCL Zhonghuan Empowers Talent Development Through Continuing Education

TCL Tech. Aviating Phase 6 Program Deepens High-End Leadership Development

In March 2025, TCL Tech. partnered with a renowned university and a consulting firm to roll out its most advanced leadership development program, Aviating Phase 6, targeting 34 future heads of various business units. Participants traveled overseas for innovation-focused study tours, visiting top universities to engage in seminars on AI applications, innovation commercialization, and global operations. By absorbing cutting-edge concepts, the program strengthened the global business and innovation capabilities of key management talent.

TCL Tech. Elite Eagle Phase 17 Program Develops High-Potential General Management Cadres

From July 2024 to July 2025, the Company launched the Elite Eagle Phase 17 program for 127 high-potential director-level/senior manager-level backbone employees. Centered on five key tasks at the director level, the program adopted a “training plus practice” approach, featuring seven learning modules totaling 177 class hours, and organized study tours to nine benchmark companies (both internal and external). The program effectively enhanced the capabilities of director-level cadres.

TCL Tech. OD Advanced Bootcamp Empower HR Professionals

The Company launched a one-year OD Advanced Bootcamp for 60 mid-to-senior level OD managers. Combining online courses, in-person workshops, and action learning, the program strengthened participants’ core competencies in strategic alignment, organizational diagnostics, and other key areas. A rigorous selection, assessment, and elimination mechanism was put in place to cultivate expert-level OD talent for the organization.

TCL CSOT “Soaring Eagle Bootcamp”

In 2025, TCL CSOT continued to strengthen its leadership development system by launching the “Soaring Eagle Bootcamp”, a specialized program for high-potential candidates for director roles. The bootcamp was designed with the core goal of improving the overall reserve ratio, equipping participants with the skills and experience needed for key positions through a blend of structured courses, hands-on exercises, and benchmarking. Using a mix of in-person workshops, case-based discussions, and team co-creation sessions, the program sharpened participants’ strategic thinking, team management, and business execution capabilities.

TCL CSOT Launches “Foundation Strengthening Program 2.0”

In 2025, TCL CSOT continued to deepen its “Foundation Strengthening Program 2.0”. By systematically reviewing job roles and adjusting compensation structures, optimizing end-to-end management processes for team leaders, and improving learning maps and competency standards for technicians and operational staff, the Company also organized initiatives such as a master craftsman competition and lean training for team leads. As a result, employee turnover declined significantly, and the number of in-house employees in key roles steadily increased. TCL CSOT also continued its “Dream Support Program”, reimbursing skilled talent a total of RMB 225,300 in tuition subsidies over the year, helping employees advance their careers and enhance their capabilities.

TCL CSOT Accelerated Growth Program for Newly Appointed Department/Section Managers

In 2025, TCL CSOT launched the “Accelerated Growth Program for Newly Appointed Managers”, targeting those who are newly appointed, have undergone cross-level transfers, or still need to strengthen their management capabilities. The program provides targeted training focused on problem-solving, team management, and business process optimization. Through blended learning, mentorship, and hands-on assignments, it helps managers quickly adapt to their roles and make the transition from “newly appointed” to “fully competent”.

TCL Zhonghuan Empowers Talent Development Through Continuing Education

By implementing the Employee Continuing Education Policy, TCL Zhonghuan provides employees with tiered tuition subsidies and certification support, while continuously strengthening partnerships with educational institutions. In 2025, the Company added or renewed cooperation agreements with two institutions, establishing an academic advancement system centered on public universities and “Project 211” institutions. As of the end of the year, over 650 employees were enrolled in continuing education programs, with more than 180 newly admitted. In addition, over 60 employees received subsidies for professional certifications totaling more than RMB 230,000. These efforts have effectively enhanced employees’ overall competence and job alignment, building a reserve of versatile talent to support industrial upgrading.